Connect your mailbox
Consent requests, interview links and client shortlists go from your own Gmail, Zoho or SMTP mailbox. Connect one in Settings → Mailboxes.
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HrThroo never emails candidates or clients from its own address. Without a connected mailbox, actions that need an email — a consent request, an interview link, a shortlist sent by email — are refused with a message telling you to connect one.
Connect
- Open Settings → Mailboxes.
- Choose one-click Gmail or Zoho where it's offered. Gmail is connected with permission to send only; HrThroo never reads your inbox.
- Or choose Connect with SMTP and pick your provider. SMTP with an app password works with every provider.
| Provider | What to use |
|---|---|
| Google Workspace (Gmail) | Turn on 2-step verification, then create an app password at myaccount.google.com → Security → App passwords. Use it, not your normal password. |
| Zoho Mail | An app-specific password from Zoho Accounts → Security → App passwords. Accounts on zoho.com (not .in) use smtp.zoho.com. |
| Outlook / Microsoft 365 | SMTP sending must be allowed for the mailbox (Microsoft 365 admin → user → Mail → Authenticated SMTP). Port 587 uses STARTTLS. |
| GoDaddy / Titan | The mailbox's own email and password from Titan. |
| Other (SMTP) | Your provider's SMTP host, port and login. Port 465 is SSL; 587 is STARTTLS. |
What goes out, and where to see it
Consent requests, interview links, notices before a phone screen and client shortlists. Every one is listed on the Mailbox page with who it went to and from which mailbox. Every candidate email names your agency and carries an opt-out link.
Mailbox passwords and tokens are encrypted and never shown in the browser again. If a mailbox stops working, it's marked Reconnect.