Connect your phone line
Phone screens ring candidates from your own number through your provider's outbound SIP trunk. Connect it in Settings → Phone line, then test it.
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Only an owner or admin can connect or test the phone line. Your provider gives you the details as an “outbound SIP trunk” or “SIP termination” setting.
- Open Settings → Phone line and choose your provider: Plivo, Twilio, Telnyx, Vobiz, Exotel, Tata Tele, or another SIP provider.
- Enter the phone number candidates will see, with country code, the SIP address (a host name, e.g. 12345.zt.plivo.com), and the SIP username and SIP password.
- Choose Test the line and enter a mobile number you have with you. We ring it through the line; pick up to prove it works.
Until the test call connects, no phone screens can go out. The SIP username and password are sent to our calling provider to place your calls; HrThroo never stores them.
Use a dedicated number rather than a recruiter's own line. Removing the phone line cancels any scheduled phone screens. A workspace can only ever call from its own line.